Important to know
CHECK-IN and CHECK-OUT
- Rooms can be occupied from 14:30 pm (if possible also earlier)
- Check-out on departure day at 10:30 am.
- For arrivals after 20:00 pm, please contact the reception.
- The day of departure the room key must be returned on receipt (debit for loss € 3.00 per key)
- The cancellation condition for the respective accommodation rates, board types and offers are displayed in the search or booking process.
Deposit and payments of the balance
- Your reservation is guaranteed by sending the deposit of the booked stay. Please note that your reservation will be definitively confirmed by us after receiving your payment.
- For transfers within the European Union please use our bank details: Bank BCC del Garda, IBAN: IT 23 S 08676 55339 000000 150776 BIC: ICRAITRRIS0
- ATM card can be used in the European Union
- Credit cards: Visa, Mastercard, American Express and Eurocard
- After 10:30 am you can use without problems our infrastructure
- Pets are allowed upon request and payment of 10,00 € per day
- The property has 2 Villas adapted for wheelchair users
- Tourist tax € 1,00 per person and day over 14 years
Vouchers and special offers
- For reservations can only be applied one special offer (if applicable in the season when you wish to reserve) and is always the most convenient.
- If you have received a gift certificate, you must to deliver it at the check-in at the reception. The amount stated on the gift voucher will be subtracted from the total of your account at the end of the stay. The vouchers can not be changed under any circumstances in cash.
- Reception every day from 08:00 am to 22:00 pm
- Private spa area (after reservation) every day from 09:00 am to 7:30 pm
- Swimming pool every day from 08:00 am to 7:00 pm
- Restaurant/Bar every day from 08:00 am to 11:00 pm